Curious Leadership
Curiosity fuels leadership effectiveness and adaptability in a constantly changing workplace.
Curious Leadership
Curiosity fuels leadership effectiveness and adaptability in a constantly changing workplace.
Service Highlights
Fractional Learning and Development Solutions
Inclusive Customer Relationship Management (CRM) Education
Fractional Learning and Development Solutions
Customized and Flexible Solutions: EmployeeEXP integrates with your existing learning and development framework, offering tailored programs that adapt to your organization's specific needs, whether short-term projects or ongoing support.
Upskilling in Inclusive Leadership: We focus on developing inclusive, human-centric leadership skills
Customized and Flexible Solutions: EmployeeEXP integrates with your existing learning and development framework, offering tailored programs that adapt to your organization's specific needs, whether short-term projects or ongoing support.
Upskilling in Inclusive Leadership: We focus on developing inclusive, human-centric leadership skills — enabling your managers to leverage good management practices in partnership with the skills that drive engagement, innovation, and performance across all levels.
Cost-Effective and Scalable Support: As a fractional partner, EmployeeEXP provides high-impact, scalable learning experiences without the long-term financial commitment of a full-time hire, maximizing your L&D investment.
"After many budget conversations in my career…The level of engagement transparency and ability to navigate challenges was among the best behaviorally I’ve ever experienced." — CFO
What Our Clients Say:
"This was one of the best days I've had in two years." — Healthcare CEO
"The facilitators did a great job engaging us in conversations and provided new approaches to frame the discussions we need to continue having. Thank you!"
"This was the first session where the facilitator didn't do all the talking. We learned from each other as well."— Succession Planning Session Participants
"Great insights, and including vulnerability as a final skill is brilliant! Thank you for sharing. — Client
Curious and Inclusive Leadership Education
Inclusive Customer Relationship Management (CRM) Education
Fractional Learning and Development Solutions
Upskill leaders in curious and inclusive skills critical to engaging and developing people. Our modularized sessions are flexible and budget-friendly, enabling you to cascade learning throughout your management teams efficiently.
Launch as Designed or Customize:
Start with our standard modules or modify them to address your organization's
Upskill leaders in curious and inclusive skills critical to engaging and developing people. Our modularized sessions are flexible and budget-friendly, enabling you to cascade learning throughout your management teams efficiently.
Launch as Designed or Customize:
Start with our standard modules or modify them to address your organization's specific challenges.
Outcomes You Can Expect
- Increased team collaboration and trust: Develop stronger connections and mutual confidence--teams work more cohesively and effectively.
- Improved communication and feedback culture: Cultivate open, clear, and constructive dialogues--enhance understanding and drive positive outcomes.
- Enhanced leadership capabilities in navigating complex workplace dynamics: Equip leaders with the tools to manage challenges, adapt to change, and inspire their teams.
- Measurable improvement in engagement metrics: Achieve tangible progress in fostering inclusion--reflected in improved employee engagement.
- Strategic action plans aligned with organizational goals: Develop clear, actionable roadmaps that translate vision into impactful and measurable outcomes.
Available Modules:
- Introduction to Curious and Inclusive Skills
- Leveraging AI in Leadership
- Change Management
- Inclusion Matrix--People Skills: IQ, EQ, CQ, Intellectual Humility, Vulnerability
- Decision-Making Frameworks
- Coaching and Performance Management
- Owning Your Time
- Mattering vs. Marginality
- Storytelling for Leaders
- Navigating Critical Conversations
- Team Success Building
- Leveraging inclusive skills in Customer Relationship Management (CRM)
Inclusive Customer Relationship Management (CRM) Education
Inclusive Customer Relationship Management (CRM) Education
Inclusive Customer Relationship Management (CRM) Education
In today’s dynamic workplaces, managing customer relationships—both internal and external—is no longer just about transactional interactions. It’s about building meaningful connections through curiosity, communication, and inclusion. Our approach equips individuals and teams with the tools they need to navigate complex relationships, fost
In today’s dynamic workplaces, managing customer relationships—both internal and external—is no longer just about transactional interactions. It’s about building meaningful connections through curiosity, communication, and inclusion. Our approach equips individuals and teams with the tools they need to navigate complex relationships, foster trust, and create impactful experiences.
Why Inclusion Matters in CRM
Customers come in many forms—your colleagues, your leadership team, and, of course, your external clients. By applying inclusive principles to CRM, organizations can:
- Build trust and rapport across diverse teams and customer bases.
- Elevate listening and communication skills to uncover needs and deliver solutions.
- Encourage meaningful, solution-focused conversations that drive engagement and loyalty.
- Leverage cultural, emotional, and intellectual intelligence to navigate nuanced relationships effectively.
What You Can Expect
Our programs deliver measurable outcomes:
- Improved Internal Collaboration: Strengthen team dynamics and communication, creating a culture of support and success.
- Elevated External Customer Relationships: Enhance customer satisfaction and loyalty by listening to and addressing their unique needs.
- Skill-Based Confidence: Empower individuals with actionable strategies to address real-world challenges.
- Aligned Goals: Bridge the gap between organizational objectives and interpersonal excellence.
Patricia (Tricia) Jesperson, Chief Curiosity Officer
In today’s competitive landscape, organizations striving to attract top talent must prioritize hiring for culture complement rather than simply culture fit. This strategy is essential to bringing in individuals who reflect the diverse makeup of the modern workforce—a critical driver of innovation. By cultivating a culture of curiosity, organizations can create an 'employee mosaic' enriched by a wide range of perspectives.
At EmployeeEXP, we empower individuals with 21st-century management and leadership skills designed for resilient and sustainable growth. Our clients recognize the importance of strengthening their leaders, managers, supervisors, and team members. We focus on equipping them to engage and develop individuals who both share similarities and contribute diverse viewpoints. This comprehensive approach is key to fostering a vibrant, inclusive, and successful organizational culture.